Elizabeth L. Krueger, P.C.

Navigating legal matters can be a challenging experience, often requiring expert guidance and a reliable legal partner. For individuals seeking legal assistance in the "Nearby Lawyers" category in Wheaton, IL, Elizabeth L. Krueger, P.C. is a firm that offers legal services. Located at 305 S Naperville Rd, Wheaton, IL 60187, USA, the firm provides legal counsel to clients in the local community. They can be reached by phone at (630) 682-3400 or mobile at +1 630-682-3400.

While explicit details about the physical environment of Elizabeth L. Krueger, P.C. are not provided, a law office typically maintains a professional and confidential setting. It is reasonable to infer that the firm operates in an environment conducive to private consultations and the handling of sensitive legal documents. Such an environment aims to foster a sense of discretion and professionalism, allowing clients to discuss their legal concerns openly and comfortably. The office would likely be organized to efficiently manage case files, legal research, and client communications, providing a structured setting for legal work.

Based on the context provided in the reviews, particularly the mention of "contentiousness and high emotion in my and my children's lives," it can be inferred that Elizabeth L. Krueger, P.C. likely specializes in or provides significant services within the realm of family law. This broad category often includes:

• Divorce and Marital Dissolution: Assisting clients through the process of divorce, including aspects such as the division of assets and debts.
• Child Custody and Parenting Time: Addressing legal matters concerning parental responsibilities, decision-making, and visitation schedules for children.
• Child Support and Spousal Support: Handling the establishment, modification, or enforcement of financial support orders.
• Negotiation and Litigation: Representing clients in various legal forums, from out-of-court negotiations to courtroom proceedings, depending on the nature of the case.
• Legal Advice and Guidance: Providing comprehensive counsel on relevant legal issues to help clients understand their rights and obligations.

The firm's ability to handle cases involving "contentiousness and high emotion" suggests a capacity to manage complex and sensitive interpersonal legal disputes.

The provided reviews offer contrasting perspectives on the services offered by Elizabeth L. Krueger, P.C., particularly highlighting experiences with Mr. Miller and comparing them to those with Elizabeth Krueger. It is important to present both aspects objectively.

Positive Feedback (referring to Elizabeth Krueger and Tom Miller collectively):

• Competent Service: One reviewer stated, "I received competent...services from both Elizabeth Krueger and Tom Miller." This indicates that the legal work performed was of a satisfactory professional standard.
• Helpful and Ethical: The reviewer also described the services as "helpful, ethical." This suggests that the firm provides practical assistance while adhering to professional ethical guidelines, a crucial aspect of legal representation.
• Timely Assistance: "Timely" service is noted, which is important for clients navigating legal processes that often have deadlines and can be time-sensitive.
• Reasonably Priced: The term "reasonably priced services" indicates that the costs were perceived as fair and proportionate to the value received, which is a significant factor for clients.
• Support During Difficult Times: The services were rendered "during a period of contentiousness and high emotion in my and my children's lives," suggesting that the firm is capable of providing effective legal support during emotionally challenging periods.

Concerns Raised (referring to Mr. Miller):

• Alleged Overcharging: One review explicitly states that Mr. Miller "charged me more than our contract agreed rate" and that this was "undeniably confirmed" after a complaint was filed. This is a serious concern regarding billing practices.
• Lack of Transparency/Communication on Billing: The client discovered the alleged overcharging only after filing a complaint about "other matters," suggesting a lack of proactive communication or clarity regarding billing.
• Recommendations for Client Due Diligence: The reviewer provides strong advice for potential clients of Mr. Miller (which they "very, very strongly recommend you do not do") to protect themselves:
  • Use a Neutral Escrow Account for Retainer: Advising against direct payment of retainer and suggesting a neutral escrow to ensure funds are "earned" before being claimed by the attorney.
  • Independent Review of Engagement Agreement: Warning not to sign any engagement agreement without independent legal advice from an attorney "not affiliated with Krueger & Miller."
  • Insist on Written Agreements with Timelines: Recommending that "whatever Mr. Miller says he is going to do for you make sure it is in writing, and there are timelines attached." This points to a perceived lack of clear written commitments.
  • Prompt Bill Review and Dispute: Encouraging clients to "promptly review your bill for accuracy, and make sure you agree with it. If you don’t, immediately dispute it in writing." This implies a need for vigilance regarding billing.
• Overall Strong Negative Recommendation: The reviewer's overarching sentiment is a very strong recommendation against hiring Mr. Miller, regardless of payment plans, due to these issues.

It is important to note that the firm is named Elizabeth L. Krueger, P.C., and one review specifically mentions positive experiences with Elizabeth Krueger. The concerns raised in the extensive review are directed at "Mr. Miller" and his practices, suggesting a potential distinction in the client experience or firm structure regarding different attorneys within the practice.

For Elizabeth L. Krueger, P.C., promotional messaging would need to carefully navigate the contrasting client feedback. Within the "Nearby Lawyers" category, the firm's presence offers a local option for legal services. Promotional efforts, while highlighting strengths, must also acknowledge the public nature of reviews.

• Emphasize Positive Attributes: The firm can highlight the positive aspects mentioned in the review, such as "competent, helpful, ethical, timely and reasonably priced services" provided by Elizabeth Krueger and potentially Tom Miller (as noted by that specific reviewer), particularly in sensitive family law matters.
• Focus on Specific Attorneys: If there are distinct positive experiences with particular attorneys, the firm might choose to promote those attorneys more prominently and their individual successes.
• Address Client Concerns (Indirectly or Directly): While it is not within the scope of this objective introduction to advise on specific PR strategies, generally, firms facing such reviews might focus on their commitment to transparent billing practices, clear engagement agreements, and client satisfaction, potentially through updated policies or communication protocols.
• Highlight Local Presence: Their address in Wheaton, IL, and contact information ((630) 682-3400 and +1 630-682-3400) would be part of any promotional material to emphasize accessibility for local clients.

For potential clients researching "Nearby Lawyers" and considering Elizabeth L. Krueger, P.C., it would be prudent to conduct thorough due diligence. This would include understanding the firm's billing practices, ensuring all agreements are in writing, and potentially seeking consultations with specific attorneys within the firm to ensure alignment with their expectations and needs, especially given the contrasting nature of the feedback provided regarding different individuals associated with the practice.