Doyen Law Group, LLC

Nearby Lawyers Illinois Kane County Elgin Larkin Avenue

(22 reviews)

Contact Info

Location 1800 Larkin Ave, Elgin, IL 60123, USA
Phone +1 847-720-5815
Website http://www.doyenlawgroup.com/

Reviews

After my divorce being final, I can officially say that Doyen Law Group is 5 stars x100. I worked primarily with Katie and Kristina, but also worked with Mike. Over the 2+ year divorce, Katie was nothing but compassionate and truly cared about me as a person. She had my best interests in mind in every aspect of my life. She’s amazing. If you are looking for someone who cares about you as a person, while being an amazing lawyer, this firm is it!
Absolutely absolutely please please stay away, so frustrated by horrible service. Katie is absolutely 💯 waste of time, in my opinion. Paid and I’m worst off then I was. Weren’t even able to file a proper withdraw of services, filing me as respondent and my ex as petitioner. 😳 unreal. When I phoned in to the Doyen Law Group to make them aware of the gross 🤢 error of oversight to something so simple. Was told I was “rude”…….. Stay away from this firm! Best advice in my opinion. Zero stars ⭐️ in my opinion. Response “ aggressive with staff “ lol make sure you smile and laugh and say thank you when you are served garbage as service. You’re right Katie the retainer was not met. $2250 out of $2500….. had nothing else to say👍
her office failed to setup a basic appointment for a divorce case. I was never notified for a confirmed meeting. She on top of that reported me to the court as a "No show" even though it was her office and staff that failed to setup the appointment. They apologized and offered me the $400 fee that i paid and told me that i would receive it via check within two weeks. I never received the refund. A few minutes ago I called them again asking for the refund that they promised to send me after failing on everything miserably. They hung up the phone to my face. I advise anyone to seek legal representation elsewhere as they are extremely unorganized and unprofessional. This law firm is definitely not one that you can trust. * UPDATE The owner is lying in her response to this review. I called to make an appointment and her office told me there was an open date for a meeting but they had to check with her to confirm with her to setup the appointment and get back to me to confirm. They never did. her staff even apologized to me for failing to confirm the appointment. If there was no wrong being done by her office, they would have never apologized and offer to refund the fees. I called them today again and this time it was Katie Doyen herself that hung up the phone. Screaming and being completely unprofessional. I just want everyone that will read this email to know that I did not harass her staff and called their office because every time i call, Kristina (her staff) she would tell me that she will call me back the next day for at least two-three times and never call back so I only called to follow-up . Her office promises to call back and never do. And when you follow up, you are being accused of harassment. This law group is a joke. I can not believe any court that would appoint her to be a mediator. A mediator should be just and fair. there is nothing fair and just about this establishment. There are many good lawyers and law firms out there. Stay away from this one.
Worst lawyer ever they got my money and dipped out. Never even told why they dropped me off my case, I even offered more money and nothing. We went to court once, sent no more than 3 emails and she still charged me for the full retainer, totally forgot about that part.
The Doyen Law group is a special family of attorneys that offer professionalism, dedication to their clientele and compassion for what their clients are going through. We contacted Doyen Law when our young son had serious problems with harassment from a female adult. Together Doyen Law worked diligently to get our case to trial. Never once did they waver from the very long proceedings that happened over EIGHT years. Mike and Kathleen were smart and spectacular in the courtroom! Together, the 4 Doyen's were instrumental in my son being awarded over a quarter of a million dollars. If you are looking for brilliant representation, look no further then Doyen Law, you will not be disappointed.

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About Doyen Law Group, LLC

Are you searching for dependable legal counsel in your vicinity? Within the platform category of "Nearby Lawyers," we present an introduction to Doyen Law Group, LLC, a law firm located at 1800 Larkin Ave, Elgin, IL 60123, USA. This introduction aims to provide local users with a comprehensive overview of the firm based on publicly available information, including its environment, services, features, and insights gleaned from client reviews.

Doyen Law Group, LLC operates from its physical address in Elgin, Illinois. While specific details about the firm's office environment, such as the size, ambiance, or accessibility features, are not explicitly available online, its physical presence suggests a commitment to serving the local community. For individuals who prefer in-person consultations or require physical document handling, having a local office can be a significant advantage. The provided address allows potential clients in the Elgin area to easily locate the firm.

Based on the limited information available, Doyen Law Group, LLC appears to offer services primarily in the realm of family law, particularly divorce. One client review explicitly mentions working with attorneys Katie and Mike during a divorce process that spanned over two years. This suggests that the firm has experience in handling complex and potentially lengthy divorce cases. The positive review highlights the compassionate and caring approach of at least one attorney, Katie, emphasizing her focus on the client's best interests throughout the legal proceedings. This personal touch can be crucial for individuals navigating emotionally challenging family law matters.

However, it is essential to present a balanced perspective by also considering the negative feedback received. One review expresses significant dissatisfaction with the service, labeling it as "horrible" and a "waste of time." This reviewer specifically criticizes an attorney named Katie, stating that they were left in a worse position after paying for services. Another critical review points out a "gross error of oversight" related to the filing of legal documents, where the client was allegedly misidentified as the respondent instead of the petitioner. This reviewer also mentions a negative interaction with the firm's staff when attempting to address the error.

Furthermore, this dissatisfied client mentions a dispute regarding the retainer fee, suggesting a potential issue with billing or the perceived value of services rendered. The client's account indicates a payment of $2250 out of a $2500 retainer, followed by what they perceived as an inadequate response from the firm. The firm's response to this review accuses the client of being "aggressive with staff," highlighting a potential conflict in communication and customer service expectations.

Considering these contrasting reviews, it is evident that experiences with Doyen Law Group, LLC can vary significantly. While one client praises the compassionate and dedicated service received during a divorce case, others express strong dissatisfaction with the firm's handling of their legal matters, including alleged errors and customer service issues.

Features of Doyen Law Group, LLC, as inferred from the available information, include:

Local Presence: Located in Elgin, Illinois, providing accessibility for local residents.
Family Law Focus: Demonstrated experience in divorce cases, suggesting expertise in family law matters.
Personalized Attention (Reported): At least one client review highlights a compassionate and caring approach from an attorney.

However, potential clients should also be aware of the following points raised in the negative reviews:

Alleged Errors in Filing: One review claims a significant error in the initial filing of legal documents.
Customer Service Concerns: Negative interactions with staff were reported by at least one reviewer.
Billing Disputes: A disagreement regarding the retainer fee and the value of services rendered was mentioned.
Varying Client Experiences: The stark contrast between positive and negative reviews suggests that client outcomes and experiences may not be consistent.

As promotional information is not available in the provided data, we cannot offer any specific promotions or unique selling points highlighted by the firm itself. Potential clients are encouraged to conduct their own due diligence, which may include contacting the firm directly for a consultation to discuss their specific legal needs and to get a sense of their approach and fees. It would also be prudent to seek additional reviews from various sources to gain a broader understanding of other clients' experiences with Doyen Law Group, LLC.

In conclusion, Doyen Law Group, LLC is a law firm located in Elgin, Illinois, with apparent experience in family law, particularly divorce. While some clients have reported positive experiences characterized by compassionate and dedicated service, others have raised significant concerns regarding errors in service, customer interactions, and billing. Local users considering Doyen Law Group, LLC for their legal needs should carefully weigh the available information, including both positive and negative feedback, and consider conducting further research to determine if the firm aligns with their individual requirements and expectations. Contacting the firm directly for a consultation and discussing their specific case details would be a crucial step in making an informed decision.