Clark & Washington Attorneys and Counselors at Law

Nearby Lawyers Georgia DeKalb County Atlanta Northeast Expressway

(199 reviews)

Contact Info

Location 3300 Northeast Expy Building 3, Atlanta, GA 30341, USA
Phone +1 770-488-9334
Website http://www.clarkandwashington.com/

Reviews

My experience with Clark & Washington has been disappointing so far. I filed about four months ago, and the communication from the staff has been extremely lacking. Unfortunately, the supervisor of customer service, Yvette has been the most difficult person to speak with. While the rest of the team is at least pleasant, their communication is still not effective. If you're considering using their services, you may want to save your money and either file on your own or look into a different firm. As someone going through this process for the first time, I expected more support and reassurance. Being met with a dismissive attitude made it difficult to feel confident in my case, trust the team, or feel that my investment was worthwhile. Clark & Washington, please do better--customer service matters.
Run please do not file with them they are running a circus You always get the run around when trying to reach someone. They have a caller id so if you are a current client you have to push star 67 in order to get through. My case was dismissed because they did not handle business nor contact me. Then the lawyers were very unprofessional lost my information before our hearing just run.
It was a horrible experience. It was like working with an insurance claims call center. (We know how fun those are, right?) The paralegals didn't understand how to extract business expenses from a bank statement. They overstate income, leading to plan payments that are much higher than you are responsible for, and then make you out to be at fault when you can't afford to fund the plan. They did not double-check their calculations, which set one up to lose money and be dismissed. Do your homework with them and verify everything they say and ALLLL of their calculations. Their contracts have a dismissal clause, guaranteeing they will be paid even if they mishandle your case. This gives them ZERO incentive to do right by you. Your relationship will be with a paralegal 90-95% of the way through. You will rarely talk to an attorney, if ever. It was the worst decision ever to go with them. Get a one-on-one lawyer who will tend to you properly and promptly communicate changes in your case; with that, you can build a professional relationship and not feel like you're working with a case worker at a call center in a cubicle. I should have trusted my instincts about them. Trust yours too. Whatever firm you choose, make sure they will advocate for you through and through, and that includes how they communicate with you. Do not use them. For the rate they charge, you can find better, I promise.
I went to Clark & Washington after dealing with another BK law firm and lengthy hospitalization. I explained my situation and the attorney and paralegal LISTENED to what I was saying and said that the firm would be able to help me. They helped me and it was FAR LESS that I had to spend than the previous law firm. I am grateful to Clark & Washington for helping me in my dire need - it was painless and easy.
I have retained the services of Clark and Washington twice. Though there was a cheaper option for me I didn't hesitate. In the end it was a matter of who I can trust, who was always just a text away and who had my best interest. Hands down Clark and Washington. Thanks again for your assistance. I highly recommend.

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About Clark & Washington Attorneys and Counselors at Law

As a local user seeking legal assistance in Atlanta, Georgia, you might be exploring options within the "Nearby Lawyers" category. Clark & Washington Attorneys and Counselors at Law, situated at 3300 Northeast Expy Building 3, Atlanta, GA 30341, is one such firm within your vicinity. This introduction aims to provide an objective overview of Clark & Washington based on the limited information available, specifically their location and recent customer feedback found online. It is important to note that this assessment is based solely on the provided reviews and does not encompass a comprehensive understanding of their legal expertise or all client experiences.

The physical environment of a law firm can contribute to a client's overall experience. Located in Building 3 along the Northeast Expressway, the offices of Clark & Washington likely offer a standard professional setting within a commercial building. While specific details about the interior ambiance, consultation rooms, or client amenities are not provided, one can generally expect a functional space designed to facilitate legal consultations and administrative operations. The location along a major expressway suggests potential ease of access for clients traveling from various parts of Atlanta and surrounding areas. However, without further information, a detailed description of the office environment is not possible.

As a law firm operating under the designation "Attorneys and Counselors at Law," Clark & Washington likely offers a range of legal services to address the needs of their clientele. The provided information does not specify their particular areas of specialization. Typically, such firms may handle diverse legal matters, which could include, but are not limited to:

Civil Litigation: Representing clients in disputes involving contracts, personal injury, property, and other non-criminal matters.
Family Law: Addressing legal issues related to marriage, divorce, child custody, support, and adoption.
Business Law: Providing counsel to businesses on matters such as formation, contracts, intellectual property, and corporate governance.
Real Estate Law: Assisting with transactions, disputes, and other legal aspects of property.
Estate Planning: Helping individuals with wills, trusts, and other tools for managing their assets and planning for the future.
Criminal Defense: Representing individuals accused of criminal offenses.

To understand the specific legal services offered by Clark & Washington, prospective clients are advised to contact the firm directly or consult any available online resources that detail their practice areas. This will ensure that their specific legal needs align with the firm's expertise.

The limited information available includes feedback from two clients, and it is crucial to consider these experiences when evaluating Clark & Washington. One client expressed significant disappointment with their experience, citing a lack of communication from the staff and difficulty in reaching the supervisor of customer service. This client, going through the legal process for the first time, reported feeling unsupported and noted a "dismissive attitude," leading to a lack of confidence in their case and the value of their investment. This review strongly advises potential clients to "save your money" and consider other options.

Another review echoes similar concerns, describing the firm's operations as a "circus" with consistent issues in reaching staff ("always get the run around"). This client further alleges that they had to use *67 to get through due to caller ID practices. Most seriously, they claim their case was dismissed due to the firm's inaction and lack of communication, and they reported unprofessional behavior, including the loss of their information before a hearing. This review emphatically urges others to "run" and avoid filing with the firm.

Based solely on these two recent customer reviews, potential features that emerge, unfortunately, point to significant challenges in client communication and case management. These reported issues include:

Lack of Effective Communication: Both reviewers highlight significant problems in communicating with the staff.
Difficult Customer Service: One reviewer specifically mentions a negative experience with the customer service supervisor.
Unprofessionalism: One review alleges unprofessional behavior and the loss of client information.
Potential Case Neglect: The dismissal of a case due to alleged inaction raises serious concerns about case handling.
Questionable Communication Practices: The claim about using *67 to get through suggests potential barriers to communication for existing clients.

It is important to emphasize that these are the experiences of only two individuals and may not represent the experiences of all clients of Clark & Washington Attorneys and Counselors at Law. However, these reviews raise serious concerns that prospective clients should carefully consider. As there is no positive feedback or information about any promotional offers available in the provided data, it is impossible to highlight any positive features or promotions.

Given the strongly negative feedback regarding communication and case handling, local users considering Clark & Washington Attorneys and Counselors at Law should exercise caution and conduct thorough due diligence. This could involve:

Seeking additional reviews: Look for other online reviews from various platforms to gain a broader perspective on client experiences.
Contacting the firm directly: Reach out to Clark & Washington at (770) 488-9334 or +1 770-488-9334 to discuss your legal needs and inquire about their client communication practices and case management procedures. Pay close attention to their responsiveness and the clarity of information provided.
Requesting references: If possible, ask the firm for references from past clients to get firsthand accounts of their experiences.
Consulting with other attorneys: Consider speaking with other lawyers in the Atlanta area to get recommendations and compare services and client satisfaction levels.

In conclusion, Clark & Washington Attorneys and Counselors at Law is located at 3300 Northeast Expy Building 3 in Atlanta, GA, making them a geographically accessible option for local residents. However, the available recent customer feedback raises significant concerns regarding communication, customer service, and case management. Prospective clients should carefully weigh these reported experiences and conduct thorough research before deciding to engage their services. Without further positive information or specific details about their areas of expertise, an unqualified recommendation cannot be made based on the provided data.