Attorney Big Al — Law Office of Kenneth Klein

Welcome to the introduction of Attorney Big Al — Law Office of Kenneth Klein, a legal practice located in Sherman Oaks, California. As part of the Nearby Lawyers platform, we aim to provide local users with relevant information about legal services in their area. Situated at 13949 Ventura Blvd Suite 205, Sherman Oaks, CA 91423, USA, Attorney Big Al — Law Office of Kenneth Klein appears to focus on motor vehicle accident cases, based on the available customer reviews.

The online feedback regarding Attorney Big Al — Law Office of Kenneth Klein presents a stark contrast in client experiences. One reviewer had a highly positive interaction, specifically praising the female staff ("They girls at Big Al’s") for their attentiveness to their needs related to a claim. This client described them as "kind" and "quick to respond" to messages, giving a perfect 10/10 recommendation. They explicitly advised anyone involved in a motor accident to contact Big Al and speak with these "lovely ladies." This positive testimonial suggests that some clients have experienced excellent customer service and responsiveness from the support staff at the firm.

In stark contrast, another reviewer recounted a significantly negative experience with the law office. While they acknowledged that the office facilitated getting them into treatment "rather fast," their overall experience was described as "terrible," leading them to state they would "never retain this office again for anything" and would recommend others to "look elsewhere" for representation. This reviewer cited issues with staff not returning calls or emails in a timely manner. Furthermore, they detailed a significant miscommunication with the lawyer handling their case regarding their underinsured motorist policy. Initially, they were informed that this policy would cover expenses not covered by the at-fault party's insurance. However, after the settlement agreement was returned, the lawyer allegedly stated they were mistaken and that the underinsured policy would not apply. The reviewer also mentioned being told over a year prior that the office would attempt to negotiate medical bills, but they had received no communication since, not even a closing letter regarding their matter. This detailed negative review raises serious concerns about the firm's communication, accuracy of legal advice, and case management.

Given these two very different accounts, potential clients should carefully consider both perspectives when evaluating Attorney Big Al — Law Office of Kenneth Klein. The positive review highlights the potential for attentive and responsive support staff, which can be crucial during a stressful legal process. However, the negative review points to significant shortcomings in communication, accuracy of legal counsel, and follow-through, which are fundamental aspects of effective legal representation.

The office located on Ventura Boulevard in Sherman Oaks is situated in a busy commercial area, likely within a professional office building. This location offers accessibility for clients in the surrounding neighborhoods seeking legal assistance.

Based on the available reviews, the primary service area highlighted for Attorney Big Al — Law Office of Kenneth Klein is motor vehicle accidents. This likely includes representing individuals who have been injured or have suffered damages due to the negligence of other drivers. The services in this area typically involve:

• Investigating the circumstances of the accident.
• Gathering evidence, such as police reports and witness statements.
• Communicating and negotiating with insurance companies.
• Assisting clients in obtaining medical treatment.
• Assessing the full extent of the client's damages, including medical expenses, lost wages, and pain and suffering.
• Filing legal claims and representing clients in court if a fair settlement cannot be reached.
• Advising clients on settlement offers and their legal rights.

While the reviews specifically mention motor vehicle accidents, it is possible that the Law Office of Kenneth Klein handles other types of personal injury cases as well. Interested individuals should inquire directly with the firm to ascertain the full scope of their legal services.

Features of Attorney Big Al — Law Office of Kenneth Klein, as suggested by the client feedback, include:

• Attentive Support Staff (per positive review): Some clients may experience kind and responsive assistance from the office staff.
• Fast Arrangement of Treatment (per negative review): The firm may be able to expedite the process of getting clients into medical treatment.

However, the negative review also indicates potential significant drawbacks:

• Lack of Timely Communication: Failure to return calls or emails promptly.
• Inaccurate Legal Advice: Providing incorrect information regarding insurance policy coverage.
• Poor Follow-Through: Lack of communication regarding case progress, even over an extended period, and failure to provide a closing letter.

Given the conflicting nature of these reviews, it is difficult to definitively list the firm's features as consistently positive. Potential clients should weigh these points carefully.

There is no promotional information available in the provided reviews. It is common for personal injury attorneys to work on a contingency fee basis, meaning they only get paid if they secure a settlement or win a verdict for their client. It would be prudent for potential clients to inquire about the firm's fee structure during an initial consultation.

In conclusion, Attorney Big Al — Law Office of Kenneth Klein in Sherman Oaks appears to specialize in motor vehicle accident cases. The limited online reviews offer contrasting experiences, with one client praising the attentive support staff and another detailing significant issues with communication, legal advice, and case management. Local users in the Nearby Lawyers category considering this firm should carefully weigh these perspectives and conduct thorough due diligence, including potentially seeking additional reviews or a direct consultation, to determine if this law office meets their individual needs and expectations. The discrepancies in client experiences highlight the importance of thorough research when selecting legal representation.