A Cross Law Firm Pllc

Nearby Lawyers Illinois Cook County Chicago Chicago Loop West Jackson Boulevard

(16 reviews)

Contact Info

Location 111 W Jackson Blvd #1700, Chicago, IL 60604, USA
Phone +1 708-402-8523
Website http://www.acrosslawpllc.com/

Reviews

Filed for an uncontested divorce. Adriana was fine at first, answering calls, texts, and emails promptly. Later in the process, she seemingly actively did not answer any type of correspondence. I also filled out in my forms that I wanted to revert to my original last name, which she did NOT fill out on my forms for my divorce decree. Yes, I realize I should have looked them over since I did not trust her at this point from the lack of communication. The divorce went through, and I pointed this out to her after the fact. She said she would help me with my name change, but first I had to pay the final fee for my divorce. I paid it, and never heard from her again. She completely ghosted me when I was in an awful situation. I am now finally getting around to doing it myself, three years after the fact. I would not trust Adriana with any legal processes again. I suspect she wanted me to switch to a monthly plan, and when I declined, because my divorce was simple and uncontested, she then decided not to communicate with me until payment came after my divorce was already done. Very scummy business practices.
I was impressed by Attorney Cross’ expertise. Attorney Cross is the best family law attorney I have ever worked with, and she put me at ease throughout the legal process. From our first meeting, she explained everything to me in terms I could easily understand and was always very responsive when I had questions outside of our meetings. I highly recommend her services.
Please be mindful of legit reviews. I reviewed Ms. Cross then took my review down so I could compare my experience with her to my current attorney (also she called me to discuss my review but she didn't call me to see why I found a new atty). It's now been over 2 months so I have a much better idea how this process should go. #1 I would not recommend signing up for the $2500 retainer and $650 per month option (her parallegal handles all the billing and if it weren't for him she was attempting to charge me $650 after only a couple weeks of me paying the retainer, but I had it in text that he wouldn't charge me because I started so late in the prior month). I recommend going hourly so you can see where your money is going, you won't see the details with the monthly payment. I believe Ms. Cross has the potential to be a great attorney because she's pleasant and great at responding and attempting to fix things. #2 Be sure to get everything in writing whether it be text or email or the messaging system she likes to use. I retained Ms. Cross for a divorce in Will county, she's not familiar with Will county rules so the way she served my husband was unnecessary. I stressed to her not to serve him at our home because we still reside in the same home. Yet, she had him served at our home and it took over 3 weeks to have him served, unacceptable (there was bad follow-up there until I wrote her a lengthy message about my dissatisfaction). I even texted her after he was served stating he wasn't happy (no response). My daughter and I had to leave the house for a while because of this. When I told my new attorney they documented the incident, she never even asked what happened. I began to realize the lack of timeliness and attention to detail was not up to par with what I was paying. I went through a $2500 retainer and all she did was file and have him served? My financials weren't reviewed or completed. So how did I go through $2500? I've been with my new attorney for 2 months now and there have been motions filed, constant emails, phone calls and a court date and I haven't depleted my retainer yet. Please stay on top of things but you'll definitely be out of lots of money before the case even starts to get into full swing. This is disheartening because I wanted this to work out. She exclaimed she was very familiar with situations like mine but it didn't reflect in the details.
Attorney cross kept me informed every step of the way when it came down to my child support matter. I appreciate that she worked on a flat rate monthly fee as I'm on a fixed budget as a single parent. She was attentive, and still provided me with a breakdown of everything she was doing every step of the way. She is amazing!!
Paid a little over 3k for 2 months of service hadn't been to court yet was paying $650 a month along with the retainer no idea what was done on my behalf no invoice was given so I can see a break down of where my money was going will be filing a ardc complaint! Service with this attorney was terminated about 7/8 weeks after hiring made sure she told me that the monthly payments are contingent to the agreement and it didn't matter on the amount of work being done for the months becarful a lot of these family law attorney's are in this to line thier pockets instead helping you and your kids! Make sure you search the reviews because a lot will be fake , don't end up like I did!

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About A Cross Law Firm Pllc

For individuals in Chicago, IL, seeking legal assistance with sensitive family law matters, A Cross Law Firm PLLC emerges as an option within the "Nearby Lawyers" category. Situated at 111 W Jackson Blvd #1700, Chicago, IL 60604, USA, the firm holds a downtown Chicago address, indicative of its professional setting. Prospective clients can contact the firm via phone at (708) 402-8523 or mobile at +1 708-402-8523, providing direct lines of communication for inquiries and consultations.

A Cross Law Firm PLLC is led by Attorney Adriana Cross, who focuses her practice on family law. Family law encompasses a broad range of legal issues that impact individuals and families, often during emotionally challenging times. While specific details about Adriana Cross's professional background, such as her bar admission date, are not provided in the given information, her specialization suggests a dedicated focus on this particular area of law. The nature of family law often requires not only legal acumen but also a compassionate and understanding approach, as clients are typically dealing with highly personal and significant life changes.

The environment of A Cross Law Firm PLLC, located in a multi-story office building in downtown Chicago, likely presents a professional and private setting for client consultations. While the specific interior design or amenities are not detailed, law firms in such locations typically offer confidential spaces where clients can discuss their legal concerns openly and comfortably. The ambiance would generally be designed to foster a sense of trust and support, which is particularly important in family law cases where sensitive personal information is shared.

The primary services offered by A Cross Law Firm PLLC fall under the umbrella of family law. This typically includes a variety of legal processes related to domestic relations. Based on the provided customer reviews, a clear service offered is:

Divorce: Specifically, the firm handles uncontested divorce cases, which are often less complex and require agreement between both parties on key issues. However, family law firms generally also handle contested divorces, child custody disputes, child support matters, spousal maintenance (alimony), property division, and potentially other related areas like prenuptial agreements or orders of protection, though these are not explicitly confirmed by the given snippets.

The specialization in family law indicates that the firm is equipped to guide clients through the legal intricacies of separation, divorce, and post-divorce matters, aiming to protect their interests and achieve favorable outcomes.

However, it is crucial to present the features and the overall client experience of A Cross Law Firm PLLC with a balanced perspective, as the provided customer reviews offer conflicting insights.

One review provides a highly positive assessment of Attorney Cross's services. This client states, "I was impressed by Attorney Cross’ expertise. Attorney Cross is the best family law attorney I have ever worked with, and she put me at ease throughout the legal process. From our first meeting, she explained everything to me in terms I could easily understand and was always very responsive when I had questions outside of our meetings. I highly recommend her services." This review highlights several positive features:

Expertise: The client was "impressed by Attorney Cross’ expertise," suggesting a strong understanding of family law.
Client Comfort: She "put me at ease throughout the legal process," which is a significant asset in emotionally charged family law cases.
Clarity in Communication: She "explained everything to me in terms I could easily understand," indicating an ability to simplify complex legal concepts.
Responsiveness: She was "always very responsive when I had questions outside of our meetings," which is crucial for client peace of mind.

Conversely, another review details a profoundly negative experience, particularly concerning communication and follow-through. This client's feedback paints a starkly different picture:

Lack of Communication: "Later in the process, she seemingly actively did not answer any type of correspondence... She completely ghosted me." This directly contradicts the positive review regarding responsiveness.
Failure in Documentation: The attorney "did NOT fill out on my forms for my divorce decree" the client's request to revert to her original last name, leading to additional inconvenience and cost for the client.
Suspected Unethical Practices: The client "suspect she wanted me to switch to a monthly plan, and when I declined... she then decided not to communicate with me until payment came after my divorce was already done." This alleges "scummy business practices" and a cessation of service after a payment dispute, raising serious concerns about professional conduct.
Lack of Follow-through: After receiving the final payment, the attorney "never heard from her again" regarding the promised help with the name change.

Given these divergent reviews, any "promotional information" for A Cross Law Firm PLLC must be considered within this context. While the firm might highlight its expertise and ability to put clients at ease, as suggested by the positive review, potential clients should also be aware of the significant concerns raised regarding communication, follow-through, and potential business practices.

Typically, a law firm would promote its professionalism, client satisfaction, successful outcomes, and commitment to clear communication. For A Cross Law Firm PLLC, based on the provided information, the firm could promote its specialization in family law and the positive aspects of Attorney Cross's expertise and initial responsiveness. However, the severe negative feedback regarding subsequent communication and alleged business practices are critical points that prospective clients using the "Nearby Lawyers" platform should be aware of.

In conclusion, A Cross Law Firm PLLC, located in Chicago, IL, offers legal services primarily in family law, including divorce. While some clients have praised Attorney Adriana Cross for her expertise and initial responsiveness, others have reported significant issues with a severe lack of communication and alleged questionable business practices during and after the legal process. Therefore, for local users in Chicago searching for "Nearby Lawyers" for family law matters, it is essential to consider both the positive and negative feedback available and potentially conduct further due diligence before retaining the firm's services. The contact numbers provided, (708) 402-8523 and +1 708-402-8523, are available for inquiries, but prospective clients are advised to thoroughly assess all information available to make an informed decision.